Our Policy
Enemunna Policy Page
1. Introduction Welcome to Enemunna! We are an e-commerce platform dedicated to providing quality electronics and food products. By accessing or using our website, you agree to comply with the following policies. Please read them carefully.
2. Terms of Service
- By using Enemunna, you confirm that you are at least 18 years old or have parental/guardian consent.
- You agree to provide accurate and up-to-date information when creating an account or placing an order.
- Enemunna reserves the right to modify, suspend, or terminate services at any time without prior notice.
- Any fraudulent activity or misuse of the platform may lead to legal action.
3. Privacy Policy
- We collect personal information such as name, email, phone number, and shipping address to process your orders and improve our services.
- Your data is protected and will not be shared with third parties without your consent, except as required by law.
- We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
- For more details, please review our full Privacy Policy.
4. Shipping Policy
- We offer nationwide shipping with estimated delivery times ranging from 3 to 7 business days.
- Shipping fees vary depending on location and order size.
- Customers will receive a tracking number once their order has been dispatched.
- Enemunna is not responsible for delays caused by courier services or unforeseen circumstances.
5. Return and Refund Policy
- We accept returns within 7 days of delivery for defective or incorrect items.
- Returned items must be in their original condition, including packaging, accessories, and proof of purchase.
- Refunds will be processed within 5-10 business days after the returned item is received and inspected.
- Some products, such as perishable food items, are not eligible for returns.
- Customers are responsible for return shipping costs unless the return is due to our error.
6. Payment Policy
- We accept payments via debit/credit cards, bank transfers, and other secure payment methods.
- All transactions are encrypted to ensure the security of your payment details.
- Orders will only be processed once payment is confirmed.
- In case of payment disputes, please contact our support team for assistance.
7. Contact Information If you have any questions regarding our policies, please contact us at:
- Email: support@enemunna.com
- Phone: [Your Contact Number]
- Address: [Your Business Address]
Thank you for shopping with Enemunna!